top of page

Privacy Policy

Privacy Policy

Effective Date: September 2025

1. Who We Are

Nourish and Thrive  is a UK-based nutritional therapy and health-coaching practice operated by Lisa Barnes. I am committed to protecting your privacy and handling your personal information transparently.

2. Information I Collect

I may collect:

  • Contact details: Name, email address, phone number, postal address.

  • Health information: Relevant medical history, dietary habits, and lifestyle information voluntarily provided during consultations or via forms.

  • Technical data: IP address, browser type, and pages visited on our website (via cookies or analytics tools).

  • Payment details: When you purchase services or products.

3. How I Use Your Information

I use your data to:

  • Provide nutritional therapy and health-coaching services.

  • Respond to enquiries and manage appointments.

  • Maintain accurate records for professional and legal obligations.

  • Send relevant updates or newsletters (if applicable).

  • Improve my website’s functionality and user experience.

4. Legal Basis for Processing

I process your personal data under:

  • Contract: To deliver our services.

  • Consent: For email marketing or optional data you share.

  • Legal obligation: To comply with professional and tax requirements.

  • Legitimate interests: To improve our services and protect our business.

5. Sharing Your Data

I do not sell your data. I may share it with:

  • Professional platforms (e.g., secure practice-management software or email services).

  • Legal or regulatory bodies if required by law.

  • Third-party processors (e.g., payment gateways) who are bound by confidentiality and data-protection agreements.

6. Data Storage and Security

  • Your data is stored securely on password-protected systems.

  • I retain health records for seven years as required by professional guidelines and then securely delete them.

  • Whilst I take all reasonable precautions, internet transmission is never 100% secure.

7. Cookies

The website may use cookies or analytics tools (e.g., Google Analytics) to improve user experience. You can disable cookies in your browser settings.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing at any time.

  • Request data portability or restrict processing.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

9. Third-Party Links

my website may contain links to other websites. I am not responsible for their privacy practices.

10. Contact Us

If you have questions or requests regarding this policy or your data, please contact:

Lisa Barnes
Nourish and Thrive – Nutritional Therapy
Email: lisa@nourish-and-thrive.uk
 

bottom of page